Detailed Business Process Model Description : Process Customer Request For Literature And Forms Description : 1.8 Request To Print Literature Or Form

1.8 Request To Print Literature Or Form
See Process Customer Request For Literature And Forms on page 2-2 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: CSR or Authorized User navigates to the Dashboards Literature Request Zone and selects the requested document in PDF format.

© 2011 Oracle and/or its affiliates. All Rights Reserved