See Process Customer Request For Literature And Forms on page 2-2 for the business process diagram associated with this activity.Actor/Role: CC&BDescription: CSR or Authorized User generates the email and sends it on to the customer.
Note: Populate Option Type File Directory with spl/V230_CCB_DEMO_BLD21_LIN_ORA_WLS/splapp/billView/, (Emailing Files); Defines the default file directory in which files need to be stored to be attachable to emails.
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